PRODUCTS – MAINTENANCE & SUPPORT
A launched product needs care, not luck.
Security updates, backups, bug fixes, and small improvements. In short: you don’t end up alone with a product that slowly degrades over time. This is website maintenance and application support done with ownership.
You get a predictable monthly cost — and a technical partner who responds.
PACKAGE
Basic Care
For smaller projects or websites with occasional changes.
INCLUDES
- • Regular security updates
- • Routine backups
- • Basic monitoring (where needed)
- • Incident response (standard time)
RECOMMENDED
Pro Care
For active products: monthly improvements, fixes, and steady upgrades.
INCLUDES
- • Everything in Basic Care
- • Monthly included hours for improvements
- • Higher support priority
- • Short monthly report (what was done)
PACKAGE
Priority Care
For critical products: when downtime costs real money.
INCLUDES
- • Priority response time
- • More included hours for improvements
- • Roadmap & direction support
- • Configurable SLA options
NEXT STEP
Not sure which maintenance package fits?
Tell me what you launched, how critical it is, and how often you need changes. I’ll recommend the right package and a realistic SLA.